Shipping & Return

How do I return or exchange my products?

We at SuperMacha strive to give you a quality product of your choice. However, if you receive an incorrect / damaged product, you can mail us at and mail the product to us at the following address.

Super Macha,
#35, Sree Narappa Mansion, 
4th Cross Road, Venkateswara Layout,
S G Palya, Bangalore,
560 029.

Please don't forget to mention your contact details and Order number.

Items will have to be unused and returned in their original packaging within 7 days of delivery.

What is SuperMacha's Exchange Policy?

You can send it back to us within 7 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a SuperMacha voucher.

How do I send the product back?

You can send it back to us via a cost-effective courier company or registered post.

Can SuperMacha arrange for the product to be picked up from my address?

Reverse pickup will be arranged only in the following conditions.

  • Product damaged when received
  • Product is defective in any way
Will I have to pay for returning the products?

Yes, you will have to bear the postal charges for sending your products back to us.

I have received a wrong / defective product. How do I proceed?

Please send us images of the product at and our Customer Care Executive will get back to you. We will arrange for a reverse pickup and once we have received the product, we will reimburse you in the form of a SuperMacha voucher.

Can I get a refund on a cancelled order?

Refund will be processed through same mode within 7 working days.

If you have any further questions about the return/exchange policy then please contact us at